VIP Call Centre

Does your company need a 24 hour answering service? Why incur additional costs when you could utilise Safeguard's 24 hour help desk facility to process these calls on your behalf?

Safeguard can also incorporate other services to satisfy your company's security and customer service requirements. Safeguard can cater to most requests.

What can Safeguard do for my customer?
Who will answer my clients calls?
Safeguard provides each operator with comprehensive training, ongoing support and development. This is what makes our staff more than just operators, they are customer service professionals.

Safeguard attracts, recruits and develops some of the most dedicated personnel in the industry. We strive to foster our talented people and ensure that they are motivated to provide exceptional customer service.

After-Hours answering services for businesses
Safeguard can be the first point of contact for your clients, staff or the general public. Monitoring Centre operators can identify the call and act accordingly to your instructions. Let us answer your calls in your company name when you are unavailable.

Divert your own phone number, or provide your customers with a dedicated 1800 number or let Safeguard provide a number range off our digital phone system.

After-Hours Monitoring Services has their own dedicated 1800 dial in number, however you can use an existing number or organise a new number for your customers that will be diverted to our after-hours call centre. This means you don't have to provide multiple phone numbers to your customers.

After-Hours Maintenance Support
For residential or commercial buildings, Safeguard can organise maintenance contractors to attend if there is a fault or damage to the premises. This can include glaziers, plumbers, electricians or locksmiths.

For more information on Safeguard's monitoring plans please email monitoring@safeguard-security.com.au
or call 1300 880 031.